MADE HER WAY

A few things
you might ask.

Orders, shipping, returns, sizing and the other stuff worth knowing. If you still need something after this, send us a note.

01

ORDERS + SHIPPING

How long does it take to process my order? +

Orders are typically processed within 1–3 business days. Processing times do not include weekends or holidays.

How long will shipping take? +

Shipping time begins after your order has been processed. Delivery estimates may vary depending on your destination, the shipping carrier, and circumstances outside of our control.

Any applicable shipping charges will be displayed at checkout before you complete your purchase.

How can I track my order? +

Once your order ships, we’ll send you a shipping confirmation email with tracking information so you can follow it along the way.

02

RETURNS + EXCHANGES

What is your return policy? +

Eligible Made Her Way products may be returned within 30 days of delivery.

To be eligible for a return, your item must be unworn, unused, unwashed, and in its original condition.

The 30-day return window begins on the date your order is delivered, not the date your order was placed.

Are sale items returnable? +

Yes. Sale items follow the same return policy as regularly priced merchandise and may be returned within 30 days of delivery if they meet our return conditions.

How do I start a return? +

Email us at madeherway.support@gmail.com with your order number and the item or items you would like to return.

Once your return is approved, we’ll send you return instructions and a prepaid return shipping label. Please contact us before sending anything back.

Do I have to pay for return shipping? +

No. For approved returns, Made Her Way will provide a prepaid return shipping label at no cost to you. We do not deduct a return shipping fee from your refund.

Original shipping charges, including any flat-rate shipping charge paid when the order was placed, are non-refundable.

Do you offer exchanges? +

We do not offer direct exchanges at this time. If you would like a different size, color, or item, you may return your original item under our return policy and place a new order for the item you prefer.

When will I receive my refund? +

Once your return is received and inspected, we’ll notify you of the status of your refund. If approved, the eligible merchandise amount will be refunded to your original payment method.

Please allow up to 7 business days after your refund is approved for us to process it. Your bank or card issuer may require additional time for the credit to appear.

What if my order arrives damaged, defective, or incorrect? +

Please contact us as soon as possible at madeherway.support@gmail.com with your order number and photos showing the issue.

We’ll review the issue and work with you to make it right. You will not be charged return shipping for an item that arrived damaged, defective, or incorrect.

03

SIZING + PRODUCTS

Where can I find the size guide? +

You’ll find a Size Guide link directly beside the size selector on applicable product pages.

Because Made Her Way uses several different garment styles and silhouettes, be sure to use the guide shown on the specific product you’re considering.

How should I choose my size? +

We recommend comparing the garment measurements in the product’s size guide with a similar piece you already own and like the fit of.

Individual product pages also include fit notes when a style is cropped, boxy, fitted or relaxed.

DIDN’T FIND IT?

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Send us a message and we’ll help you out.

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